What We Collect and Why We Collect It
We collect the information you give us when you register — your name, email address, and the payment method you link, whether that is DANA, OVO, or GoPay. We also log device data such as your browser type, IP address, and session timestamps to detect unusual
-
1
account activity and keep your wallet secure. Transaction records are kept as required by our operational compliance obligations; we do not sell or rent this data to third parties. When you make a deposit or withdrawal, the payment processor for your chosen rail — DANA, OVO,
-
2
or GoPay — handles the financial data under their own privacy terms, which we recommend you read. Location data is not tracked beyond the region signal your device sends at login. If you contact our support team, conversation logs are stored temporarily to help us resolve
-
3
follow-up queries. We do not store your full payment credentials on our servers. Data access, rights and deletion requests are handled subject to applicable local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.